Terms of service

TERMS OF SERVICE

Last updated: 22 January 2026

Please read these Terms of Service carefully before using sophisticality.co.uk (the "Site"). By accessing or using our Site, you agree to be bound by these Terms.

1. General

These Terms of Service govern your use of our website and the purchase of products from Sophisticality. By placing an order, you confirm that you are at least 18 years old and legally capable of entering into binding contracts.

2. Products and Pricing

All product descriptions, images, and prices are subject to change without notice. We make every effort to display our wellness and self-care products as accurately as possible, but we cannot guarantee that your device's display will accurately reflect the actual colours or details of the products.

All prices are listed in British Pounds (GBP) and include VAT where applicable.

3. Orders and Payment

When you place an order, you are making an offer to purchase our products. We reserve the right to accept or decline your order for any reason. Payment must be received in full before we dispatch your order.

4. Shipping and Delivery

We currently ship within the United Kingdom only. Delivery times and costs are outlined in our Shipping Policy. While we strive to meet estimated delivery times, these are not guaranteed and may be affected by circumstances beyond our control.

5. Returns and Refunds

Due to the nature of beauty and wellness products, we have specific return conditions outlined in our Refund Policy. Please review this policy carefully before making a purchase.

6. Product Use

Our skincare, bath, and wellness products are for external use only unless otherwise stated. Please read all product labels and follow usage instructions carefully. If you have any allergies or sensitivities, check ingredient lists before use.

7. Limitation of Liability

Sophisticality shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the purchase price of the product in question.

8. Intellectual Property

All content on this Site, including text, images, logos, and product descriptions, is the property of Sophisticality and protected by copyright laws. You may not reproduce, distribute, or use any content without our express written permission.

9. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

10. Changes to Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated revision date. Your continued use of the Site after changes constitutes acceptance of the new Terms.

11. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Sophisticality
Office 163093, PO Box 7169, Poole BH15 9EL
Email: info@sophisticality.co.uk
Phone: 07885430506